Compliant IQ

NDIS · Australian Consumer Law · AHPRA next

Find the marketing claims that get health and NDIS businesses fined, before the regulator does.

Compliant IQ reads your website the way the NDIS Commission and the ACCC would, and shows you exactly what to change. Free scan, results in about two minutes.

Checks up to 25 public pages. Takes one to two minutes; you can close the tab and open the link from your email. Free scans show the top three findings in full. No account needed.

Enforcement is real and recent

In May 2025 the ACCC issued infringement notices to Bedshed (A$39,600) and Thermomix (A$79,200) for advertising products as “NDIS approved”. The NDIS does not approve products or providers. The same law, the Australian Consumer Law, applies to every clinic and support provider, and “we didn’t know” is not a defence.

Built for the businesses these rules apply to

NDIS providers

Registered or unregistered. Catches “NDIS approved”, “fully funded” and ineligible-support claims, logo misuse, and registration wording that overstates your status.

Allied health and clinics

Physios, OTs, psychologists, dietitians, speech pathologists. Testimonial, outcome and title claims that the AHPRA advertising guidelines and consumer law don’t allow.

Health marketing agencies

Scan a prospect’s site before the pitch, or every client’s site each quarter. Attach the report to the approval email as proof the copy was checked.

What a finding looks like

Nothing vague. Every finding tells you where it is, what the words are, which rule and clause it breaches, how sure we are, and what to write instead.

  • Location. The page, and whether it is body copy, a heading, alt text or a page title.
  • Exact quote. So you can search for it in your CMS.
  • Rule and source. The guideline or section of the Act, so you can check us.
  • Severity. High, Medium or Review. High means fix it before the next campaign.
  • Rewrite. Compliant replacement copy you can paste in.
HighNDIS-A1

“NDIS approved” claim

“We are an NDIS approved provider of in-home support”Our services · body text

Why: The NDIS does not “approve” providers. Claiming approval represents an affiliation or endorsement that does not exist, which is what the ACCC acted on in the Bedshed and Thermomix matters.

Suggested rewrite: “We are a registered NDIS provider (Reg. no. 4-XXXXXXXXXX) offering in-home support.”

Source: Australian Consumer Law s18 and s29(1)(g)-(h); NDIS Code of Conduct element 4; ACCC public statement on NDIS advertising, 13 November 2024

How it works

  1. Enter a website address

    We crawl up to 25 public pages, prioritising the home, about, services, fees, NDIS and testimonial pages.

  2. Every passage is checked twice

    A fast pattern pass covers every page. An AI review then reads each flagged passage in context to weed out false alarms and draft a rewrite.

  3. Read the report, fix the copy

    Findings are sorted High, Medium, Review. Each shows the page, the exact wording, the rule and clause it breaches, and a compliant replacement.

Pricing

Prices in Australian dollars, GST inclusive. Start with the free scan; upgrade from the report if you want the rest.

Free scan

A$0

  • Full crawl of up to 25 pages
  • Finding counts by severity
  • Top three findings in full
  • Report link emailed to you
Run a free scan

Full report

A$49 one-off

  • Every finding, unblurred
  • A compliant rewrite for each one
  • Passages the AI review cleared, and why
  • Page-by-page list of what was checked
Scan first, unlock from the report

Monthly

A$29/month

  • Full reports for every scan you run
  • Monthly rescan with alerts on new Highs
  • Rules updated as the regulators change them
  • Cancel any time
Scan first, subscribe from the report

Agency with several clients? Email us about multi-site plans and the upcoming content checker for copy decks and calendars.

Questions

Is this legal advice?

No. Compliant IQ is automated guidance to help you review your own marketing against published rules. High-severity findings are the ones we are most confident about; anything uncertain is marked Review for a person to judge. For a decision that matters, talk to a lawyer or your regulator.

Which rules do you check?

Today: the NDIS Code of Conduct and Practice Standards, the NDIA brand guidelines, the ACCC’s guidance on NDIS advertising, NDIS registration wording, and the Australian Consumer Law provisions those rules rely on. The AHPRA advertising guidelines for registered health professions are next. Every report shows the date the rules were last reviewed.

Are you affiliated with the NDIS Commission, NDIA, AHPRA or the ACCC?

No. We are an independent Australian company. We read the regulators’ published guidance and turn it into checks; we do not speak for them and a clean report is not an approval.

Do you store my website content?

We keep the text we extract from your public pages so you can rescan and compare without a fresh crawl, and so a finding can be traced back to what was on the page. We do not store anything that isn’t already public on your site. See the privacy policy for retention and how to ask for deletion.

What does the free scan include?

The full crawl and every check. You see the number of findings by severity and the top three in full, with the rest hidden. Unlocking shows everything, including the compliant rewrite for each finding and the passages the AI review cleared.

How accurate is it?

The rules are written to avoid false alarms, and the AI review pass reads each flagged passage in context before it is reported. We would rather miss a borderline case than tell you something is a breach when it isn’t. If a finding looks wrong, tell us; it feeds back into the rules.

Will the scan affect my site?

It behaves like one visitor reading 25 pages over a minute or two, honours robots.txt, and identifies itself in its request headers. Sites behind aggressive bot protection may block it; the report will say so.